Recruitment Blog: Career Tips & Industry News - April 2023

  • 3 reasons why recruitment “customer” experience is important – and how to improve yours!

    Posted on Saturday, April 1, 2023 by Alison Humphreys - Award winning NED and strategic advisor

    3 reasons why recruitment “customer” experience is important – and how to improve yours! Have you noticed how, when you deal with a call centre now (your bank, for example, or energy provider), you don’t have complete faith in the call agent? Or do they actually give you the wrong information, confidently? You may be thinking it was always like this, but NPS figures show that dissatisfaction with ...